Internal Sales Coordinator

Bexhill-on-Sea, East Sussex

Salary: dependant on experience

Torr Scientific is looking for an Internal Sales Coordinator to assist the Commercial Director to deliver continued sales growth and to ensure a high standard of customer communication, by developing customer relationships and providing a prompt, reliable sales and customer service desk. TSL is a small, but rapid growing manufacturing business, meaning this role will be busy and varied. The position will be mainly office based, 37.5 hour week, with starting holiday entitlement of 22 days per year and non-contributory pension scheme. On the job training will be provided.

Main responsibilities and tasks:

Sales

- Acknowledging and responding to customer sales, technical and general enquiries

- Communicating via email and telephone

- Issuing of quotations

- Assisting the Commercial Director to develop a contacts database and a system to prepare and follow up quotations

Customer Service

- Responding to customer order queries

- Preparing and communicating open order updates to customers

- Communicating customer needs to TSL colleagues

- Representing the customers in production and quality meetings

Assistance

- Take on a key role working with the Commercial Director assisting in all aspects of the commercial department

- Occasional supplier communication

- Supporting with marketing initiatives

Person Specification (some of the following may be advantageous):

- Experience in an industrial sales office environment

- Good standard of numerate, writing and communication skills

- Experience or knowledge of UHV Vacuum industry or science based business

- Industrious, reliable, conscientious, tenacious, honest, of good initiative, responsive, calm, diplomatic, enthusiastic, helpful, accurate, detailed

- Good IT skills including Excel, Word and email communication

Please send applications in writing only plus CV to Mel Thomas, Commercial Director via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Your application will be treated with confidence.